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Is there such a thing as 'Lean ITIL'?

Is there such a thing as 'Lean ITIL'?

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Is ITIL the recommended or mandatory reference for ISO20000?

Is ITIL the recommended or mandatory reference for ISO20000?

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Developing a Service Request/Catalog Portal

Hi There, Would anyone have good examples of Service Request/Catalog Portals that have come across? Or any ideas on the look and feel of an internal IT Service Catalog or Portal, that markets IT would...

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